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Student Life. Division of Affairs.

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  • ABOUT
    • Employment
    • Organizational Chart
  • OFFICES
    • Director’s Office
    • Graduate & Professional Student Government
    • Health Promotion
    • LGBTQ+ Pride Center
    • New Student & Family Programs
    • Off-Campus Student Services
    • Student Assistance Services
    • Student Legal Services
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    • Women’s Resource Center
  • CONTACT US
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STUDENT ASSISTANCE SERVICES

Emergencies | Student Absence | Silver Taps | Former Foster/Adopted Aggies | Campus Ministry Association | Resources | Donate | Our Staff | Contact Us

RESOURCES

Student Support

Student Absence Notification
Student Assistance Services (SAS) can serve as a liaison for students in critical and/or life altering situations where students are unable to communicate with their faculty. The Student Absence Notification is designed to serve as a central point of contact for students who need to notify their instructors when an absence is due to an emergency and requires missing class for an extended period of time (usually more than three class days).

If the student is physically unable to submit the form, someone else may submit the request on their behalf. In the event a student is hospitalized for any reason, the student is encouraged to make an appointment with a SAS staff member to discuss their return to classes. SAS can ensure follow up services are provided or assist with student withdrawal if needed.

Non-emergency absences should be addressed with your instructors directly.

PLEASE NOTE: Issuing a Student Absence Notification does not "excuse" the absence, nor serve as a request for the absence to be excused, regardless of the reason. Instructors have authority to excuse absences based on the documentation you provide. For more information about excused absences, please refer to the course syllabus, speak directly with the instructor, or review Student Rule 7.  
Emergency Aid

Texas A&M University is committed to your success including overcoming temporary financial hardships. Here are some resources to consider.

Withdrawing from School

Depending on the length of your absence you may need or want to withdraw for the current semester.

Our job is to advise students on the Texas A&M official withdrawal process and can help you and/or your family members coordinate this process if needed.

Withdrawing information from the Registrar

Accommodations for Temporary Disabilities

Students who might need accommodations due to a temporary disability may want to set up an appointment with a staff member in Disability Services to discuss their potential needs.  Disability Resources can provide information about how to access disabled parking, where to rent equipment, and how to set-up accommodations for classes.  General information for students with a temporary disabling condition is available at Disability Resources. They can also be reached at 979.845.1637.

Student Deaths

For a current student who has passed away, please contact Student Assistance Services at 979.845.3113 or email studentlife@tamu.edu.

For a former student who has passed away, please contact The Association of Former Students at 979. 845.7514 or email AggieNetwork@AggieNetwork.com.

Sexual Violence/Harassment

Sexual violence, sexual harassment, dating violence or stalking can happen to anyone. Texas A&M wants to make sure students and staff have all the resources to help you or someone you know who has been impacted by sexual misconduct. Resources for those who have been affected by sexual misconduct can be found at this website.

Please report sexual misconduct to:

Jennifer M. Smith
Assistant Vice President of Compliance & Title IX Officer
Medical Science Library
202 Olsen Blvd., Suite 007
College Station, TX 77843
(979) 458-8407
civilrights@tamu.edu

Former Foster & Adopted Aggies

Melanie McKoin Owens, Case Manager and Foster Care Liaison within Student Assistance Services, is the primary contact for former-foster and adopted Aggies.  We can provide students with information and advice on financial aid, tuition fees and exemptions, on and off-campus living options, transportation, health care, campus employment and other available campus and community services.

For more information, call 979.845.3113, email melaniem@studentlife.tamu.edu, or visit our office on the second floor of the Student Services Building.

Services at Texas A&M

GETTING AROUND CAMPUS

TAMU Transportation

Transportation and Parking Services offers a variety of options for either traveling to campus, traveling around campus, or navigating into the community. Visit online or call 979.845.9700 to learn more about all the features and services they offer to Texas A&M students.

Aggie Spirit Bus 

Transportation Services operates the Aggie Spirit bus system. For information, you can visit them online or call 979.847.7433. Download the TAMU Mobile App to see bus route maps and real-time schedules.

Texas A&M Bicycles

Cycling is very popular around campus. Transportation Services provides detailed information about cycling rules and regulations. You will find helpful information regarding bike registration, the Borrow-a-Bike initiative, leasing bikes, and updates to the bike program.

Texas A&M Car Share 

Transportation Services has partnered with Zipcar to offer car services. With Zipcar you can rent a car by the hour or day to fit your need.

 

FINANCIAL AID AND JOBS

Texas A&M Financial Aid 

Financial Aid and Scholarships can help you with any funding needs or questions. You can meet with a financial advisor by visiting their office on the 2nd floor of the Pavilion or by calling 979.845.3236.

Additional Scholarship Opportunities

Casey Family Programs│Coca Cola Scholars│College Board│Fast Web│FinAid│Gates Millennium Scholarships│Harry S. Truman Scholarship│Jackie Robinson Foundation│National Action Council for Minorities in Engineering│SmartScholar│TELACU│United Negro College Fund│ Xerox Technology – search for Technical Minority Scholarship Program

Texas A&M Student Employment

Student Employment Office

The Student Employment office in the Department of Student Financial Aid can assist students with a job-search process for on-campus, off-campus, and work-study positions. Working on-campus is a great way to attend class and learn more about campus while at the same time earning some extra money.  In addition, Texas A&M employers typically offer flexible employment schedules that allow Aggie students to schedule work and classes concurrently.

Residence Life Employment Opportunities

Residence Life hires student assistance to help facilitate daily operations, assist students within the halls, and help maintain the facilities. They offer a flexible work environment where your academic success takes priority.

 

LIVING ON OR OFF CAMPUS

Living on Campus 

Residence Life offers a variety of convenient living arrangements designed to give you an incredible on-campus living experience. Visit online or call 979.845.4744 or toll-free at 888.451.3896 for more information on available housing options.

AggieSearch

Looking for a place to live off-campus? Try AggieSearch, the on-line searchable database of community housing options.

 

HEALTH CARE SERVICES

Student Health Services 

Student Health Services located at A.P. Beutel, offers a variety of medical services. Whether you are feeling under the weather or are needing a specific service, as a student you have access to Student Health Services. You can learn more by visiting online or by calling 979.458.8379.

Student Health Services also offers a 24-hour Dial-A-Nurse hotline. The number can be found on the back of your student I.D. and you may call at any time.

Counseling and Psychological Services (CAPS)

CAPS provides short-term counseling and crisis intervention, as well as academic and career services, to all Aggie students. CAPS staff incorporate into practice awareness, respect, and valuing of cultural differences. You can schedule appointments online or by calling 979.845.4427.

CAPS also offers after-hours help through the HelpLine. Dial 979.845.2700 to speak with a trained staff member after hours.

Disability Resources 

Disability Services provides services to students with disabilities to ensure accessibility to university programs. This office offers accommodations counseling, evaluation, referral, disability-related information, adaptive technology counseling and equipment, and interpreter services for academically related purposes. Visit online or speak with an access coordinator by calling 979.845.1637.

Texas A&M Psychology Clinic

Texas A&M Psychology Clinic off campus does mental health screenings (intakes) on a sliding scale fee. Contact 979.595.1770 for more information. Additionally, they offer counseling services at their clinic on campus 979.845.8021.

Community Services in Bryan/College Station

GETTING AROUND B/CS

Brazos Transit District

The Brazos Transit District is the public transportation provided for Bryan/College Station and several other cities in the region. For general routes and fare information, visit online or call 1.800.272.0039.

Aggie Spirit Bus 

The Aggie Spirit Bus operates off-campus as well. For information about off-campus routes, visit online,  call 979.847.7433, or download the TAMU Mobile App to see bus route maps and real time schedules.

 

COMMUNITY JOBS

Brazos Valley Workforce Solutions

The Workforce Solutions home page will provide insight into the B/CS job market. Visit the Job Seekers tab on the Workforce Solutions website to gain assistance with job searching and resources.

 

B/CS HOUSING

Living Off-Campus

Former-foster students wishing to live off-campus should be aware that some apartment complexes require a lease guarantor if they believe a prospective tenant may not meet certain financial qualifications.  A guarantor is someone who can support the claim that you are legally and financially responsible to sign a leasing agreement. The guarantor is also equally responsible and liable for any settlements (charges for rent, damages, etc.) that you agreed to pay through your rental agreement.

Lease agreements usually require that the guarantor must be a U.S. citizen and must also provide their own employment information; credit and rental history, address and phone number as part of the application.

AggieSearch

These are services provided by Texas A&M to support off campus housing. Please refer back to the information for Housing under Services at Texas A&M University for more information.

Brazos Valley Council of Governments Housing Choice Voucher Program

The Housing Choice Voucher Program is a federally-funded program that helps provide housing assistance to low-income families. Check online to see if you qualify or contact Karla Flanagan at 979.595.2801 Ext. 2081 or email, karla.flanagan@bvcog.org 

 

HEALTH CARE

TMPH Health Provider Search

Texas Medicad and Healthcare Partnership (TMHP) is a group of contractors under the leadership of Accenture. Accenture administers Texas Medicaid and other state health-care programs on behalf of the Texas Health and Human Services Commission. TMHP will allow you to search for a doctor, hospital, or other participating health care provided that accepts Texas Medicaid insurance.

Texas Medicaid Program

If you are 21 or older, the Texas Medicaid Program Client Hotline can provide information on Medicaid benefits, lists of Medicaid providers, health plans, and other general information, including the process for filing complaints about Medicaid health care providers or health plans. For more information, call toll free 800.252.8263, Monday through Friday, 8 a.m. and 5 p.m. CST.

Texas Health Steps

Texas HealthSteps coordinates free medical and dental checkups to people under age 21 who have Medicaid.  Eligible treatments for transportation include:

  • eye exams
  • shots
  • glasses
  • case management
  • hearing tests
  • health advice

For more information, visit online or call 1.877.847.8377.

Brazos County Health Department

The Brazos County Health Department provides health services and resources including and adult health clinic, Immunization clinic, Sexually Transmitted Infection clinic and more! Visit online or call 979.361.4440 for more information.

Mental Health Mental Retardation Authority (MHMR)

MHMR has walk in assessments for currently $10. They are located at 1504 S. Texas Ave., Bryan, Tx. 979.822.6467. For after hour emergencies, weekends, and holidays call 979.361.9815.

Dial 2-1-1

Call 2-1-1 for access to information about health and human services in the Bryan/College Station community. If you are calling from outside the state of Texas or have technical difficulties dialing 2-1-1, please dial the toll free alternate access number at 877.541.7905.

 

ADDITIONAL RESOURCES

Brazos Valley Community Action Agency, Inc. 

BVCAA has many resources available through their agency ranging from affordable housing and utility assistance to health and wellness programs. For more information please check out their website under "programs" and "resources" or call them at 979.846.1100.

SNAP Food Benefits

Students who take part in a State or federally financed work study program or who work at least 20 hours a week may be eligible for SNAP food benefits.

Voices for Children CASA of Brazos Valley

Voices for Children currently has a mentoring program called UP. The Unlimited Potential Program is a new program developed by Voices for Children, Inc. to empower current and former foster youth ages 16 and older to reach their full potential through education, individualized support, and integration with community members and community resources.

Texas Youth Hotline

The Texas Youth Hotline helps young adults under 21 years of age who have aged out of the foster care system locate services available in their communities.  Contact the statewide hotline at 800.210.2278 for telephone counseling and information and referrals.

Unlimited Potential (UP) Mentoring Program

UP’s mission is to empower transitioning foster youth through programs that offer individualized support, education, and community resources to become fully independent young adults. UP serves youth 18-25 who have aged out of the foster care system.

LifeWorks

LifeWorks strives to accomplish three core goals: 1) everyone deserves a home, 2) everyone deserves to work, and 3) everyone deserves a chance to heal. Through a variety of programs and outreach services, LifeWorks is committed to making a difference.

Foster Angels

Foster Angels provides immediate assistance to foster children in the form of basic needs (clothing, food, beds, medical expenses, transportation, education) and life-enhancing experiences (birthday parties, camp, sports and the arts).

Preparation for Adult Living State Services

REGION 7 INFORMATION

Brazos County is located within DFPS's Region 7 in the E. Central District. The central PAL office is located in Austin. For information regarding PAL regions and contact information visit the DFPS website.

FINANCIAL BENEFITS

You will be able to access your financial benefits by contacting your PAL Coordinator:

Pal Coordinator by Region
Adoption Specialist

Transitional Living Allowance (TLA)

TLA is accessed through your State PAL Coordinator. If you completed your PAL classes, you may be eligible to receive TLA for up 2 years from leaving care.. You must be working or in school to access your TLA.

Aftercare Room and Board (ACRB)

ARCB can be used for rent, utility bills, and/or food cards. A student can receive up to $3,000 in care. You may be eligible for ACRB after you leave care until you are 21 years old. Contact your State PAL Coordinator for more details.

EDUCATIONAL BENEFITS

Educational benefits will be accessed through several different places listed under each category. These benefits are to assist you financially with your educational goals after high school.

Tuition and Fee Waiver

The state of Texas provides youth who have aged out of care* (* there are other caveats) with a waiver that covers tuition and fees for any state-funded

This applies to public institutions of higher education such as Texas A&M, community colleges, or state vocational schools. This does not include private schools. To access the Tuition and Fee Waiver, contact your State PAL Coordinator or Student Assistance Services.

Education and Training Voucher (ETV)

The ETV is to help offset any extra bills you may have as a student. The amount awarded is up to $5000 a school year. To apply you will need to fill out the initial application and then submit specific documents by the due dates. For more information go to discoverbcfs.net/texasetv.

Pell Grant

When completing your Financial Aid application (FAFSA) make sure to mark that you were a ward of the state to qualify for the full Pell Grant. You can complete your FAFSA at studentaid.gov.

HEALTH BENEFITS

Transitional Medicaid

People who were in foster care on their 18th birthday and are now age 18 through 20 may receive Medicaid.  For more information, call 2-1-1, Monday through Friday, 8 a.m. and 5 p.m. Central Time.

Faculty & Staff Support

Do you have a student with emotional issues?

Often times, students can be overwhelmed with stress, classes, work and personal issues. It's important to determine if the student is experiencing a crisis. If you believe they are in an emergency or life-threatening situation, call 911 immediately. In the student is in an emotional crisis, refer them to Counseling and Psychological Services by calling 979.845.4427 for a crisis appointment. If they are not experiencing crisis, but still seek emotional support, students can set up an appointment with Student Assistance Services by calling 979.845.3113 or reach out to Counseling and Psychological Services. Counseling and Psychological Services and Student Assistance Services are both located in the Student Services Building.

Do you have a student disrupting class?

Student Rule 21 reviews Classroom Behavior. Additionally, Student Rule 24.4.15 specifically reviews disruptive activity.

Does what a student wrote in a paper concern you?

You can submit a Tell Somebody Report or call Student Assistance Services at 979.845.3113 for guidance.

Do you need to report a student rule violation?

The Student Conduct Office promotes concepts of fairness and due process in conduct settings throughout the university community while striking a balance between community standards and individual behavior through the educational development of students. The Student Conduct Office can be reached at 979.847.7272 or by visiting the website. Student Conduct is located on the third floor of the Student Services Building.

To review the Student Rules, visit student-rules.tamu.edu.

To report an incident, complete a Campus Community Incident Report.

Do you have a student who needs legal advice?

The Offices of the Dean of Student Life offers Student Legal Services. Students can learn more by visiting the website or calling 979.862.4502. Student Legal Services is located on the second floor of the Student Services Building.

How do I report a concern about a student?

You can call Student Assistance Services at 979.845.3113 or submit a Tell Somebody Report. Tell Somebody Reports allow submitters the option to report anonymously if desired.

Did a student plagiarize an assignment, cheat, or provide you with false information?

Instructors can report plagiarism through the Aggie Honor System Office. For more information about the Aggie Honor System Office, visit the website or call 979.458.3378.

What is the university absence policy?

Student Rule 7 reviews University attendance. Student Absence Notifications (SAN) from Student Assistance Services regarding a student missing class services as a memo of notification only and does not constitute an excused absence.

Did someone confide in you about a serious incident and now you don't know what to do with the information?

More information concerning what and how to report can be found with University Risk and Compliance. Additionally, you can submit a Tell Somebody Report.

Do you suspect a student has a drug or alcohol problem?

The Offices of the Dean of Student Life houses Health Promotion. In addition to other resources, Health Promotion works with students who struggle with alcohol and drugs.

FERPA- Does it allow you to talk to families?

It depends. Specific information can be found with our Registrar.

How can I connect students with off-campus housing?

Aggie Search is a great tool for students looking for housing in the Bryan/College Station area.

Sexual Misconduct

Sexual violence, sexual harassment, dating violence or stalking can happen to anyone. Texas A&M wants to make sure students and staff have all the resources to help you or someone you know who has been impacted by sexual misconduct. Resources for those who have been affected by sexual misconduct can be found at this website.

As a staff member at Texas A&M, you must report incidents of sexual misconduct. Please report to:

Jennifer M. Smith
Assistant Vice President of Compliance & Title IX Officer
Medical Science Library
202 Olsen Blvd., Suite 007
College Station, TX 77843
(979) 458-8407
civilrights@tamu.edu

Food Resources

The 12th Can

The 12th Can is a student-run food pantry located at Texas A&M to serve all students, faculty, and staff in need of assistance.

The pantry is open twice a month. Dates and times located on the website.

Brazos Valley Food Bank

The vision of the Brazos Valley Food Bank is a hunger-free Brazos Valley.  The Brazos Valley Food Bank provides food and programming for individuals who are affected by hunger.

Pocket Pantries

 

The purpose of the Pocket Pantry program is to provide temporary relief to Texas A&M students in need who are experiencing food insecurity by providing immediate access to non-perishable food and toiletries before directing them to additional resources of support on campus. Pocket Pantries are located across campus. Look for the Pocket Pantry symbol.

Swipe Out Hunger

This program allows students to donate unused meal swipes at the end of each semester to other students who cannot afford a meal plan. These meals can be used in Sbisa and the Commons dining halls. The Swipe Out Hunger distribution for Spring of 2022 is now closed. Contact Student Assistance Services at (979) 845-3113 for additional support.

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Texas A&M University

Student Life
Student Services Building
471 Houston St. | 1257 TAMU
College Station, TX 77843-1257

Phone: 979.845.3111
studentlife@tamu.edu

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