Evaluation and assessment activities by department offices have been
highlighted in their sections of the comprehensive program review report. While some areas
of the department maintain useful data on their services and programs and seek evaluative
information from their customers, the department, as a whole, needs to make a concerted
effort to improve in this area.
Our weakest area is in assessment. At times we have data, but have not
analyzed the data and used them to improve programs and services. Our plan is to use data
collection and analysis to drive strategic planning and budget requests.
The department plans to embark on at least one major assessment project
each year. The next major assessment project will be a study of the campus climate for
gay, lesbian, bisexual and transgendered students.
The following chart summarizes current evaluation and assessment
activities for the Offices of the Dean of Student Life.
|
PROJECT TITLE |
DATE
OF PROJECT |
POPULATION
AND RESPONSE RATE |
PURPOSE
OF PROJECT |
DATA
LOCATION |
INFORMATION
SHARED |
UTILIZATION |
|
CENTRAL OFFICE |
|
|
|
|
|
|
|
1. Comprehensive Program Review |
1997-1998 |
Offices of the Dean of Student Life |
To identify areas to develop to
improve the Offices of the Dean of Student Life and programs within the Department and to identify
opportunities for future development |
Student Life; Student Life
Studies; VPSA |
Staff in DSL; VPSA; Student Life
Studies; Site Review Team |
For program, staff and budget
development; change program and service areas to better meet needs of students and future
students; provide recognition of strengths and weakness of DSL |
|
ADULT AND GRADUATE STUDENT SERVICES |
|
|
|
|
|
|
|
1. Assessment of Adult and
Graduate Needs |
Fall 1997 |
Adult and Graduate Students |
To evaluate the needs of the
students who are over the age of 24 and graduate students |
Student Life Adult and Graduate
Students Office |
Student Life, VPSA, The New
Traditional Students |
Develop new programs and services
that meet the needs of adult and graduate students |
|
2. Evaluation of Transitions
program |
Fall, 1998 |
Adult and Graduate students who
attend the Transitions orientation program |
Evaluate effectiveness of
Transitions program |
Student Life Adult and Graduate
Students Office |
Administration, presenters at the
orientation program and executive members of the organization |
To make decisions on the future of
this program, including if, how and when it should be presented |
|
3. Eisenhower Leadership Project |
Fall 1997-Spring
1998 |
Adult Students |
To evaluate the needs of the
students who are over the age of 24 and graduate students |
Student Life Adult and Graduate
Students Office |
VPSA, Division of Student Affairs,
SAC, Student Life, The New Traditional Students |
Develop new programs and serves to
meet the needs of adult and graduate students |
|
PROJECT
TITLE |
DATE OF PROJECT |
POPULATION AND RESPONSE RATE |
PURPOSE OF PROJECT |
DATA LOCATION |
INFORMATION SHARED |
UTILIZATION |
|
ALCOHOL AND DRUG EDUCATION PROGRAMS |
|
|
|
|
|
|
|
1. CORE survey |
Spring
1998 |
Cross-section of student body.
N=861 |
Assess campus alcohol and other
drug use patterns |
Student Life Alcohol and Drug
Education Programs office |
Administration, students, staff,
faculty, media by request |
Determine program emphasis and
problem areas to address |
|
2. Harvard study |
Fall 1997 |
Random sample of student body 63%
response rate |
Assess alcohol and other drug use
patterns and compare in nationwide data base |
Student Life Alcohol and Other
Drug Education Programs office |
Administration, students, staff,
faculty, media by request |
Determine program emphasis and
problem areas to address |
|
3.Individual program evaluations |
Ongoing |
Students attending program |
Assess if program fulfills needs
of audience and that problem areas are addressed |
Student Life Alcohol and Other
drug Education Programs office |
Within office |
Adjust/Reinforce programs |
|
4.Biennial Review |
October 1996 |
Compilation of program efforts |
Fulfills federal regulations |
Student life Alcohol and Drug Education
Programs office |
Administration, staff and federal auditors |
Progress, planning, program scope and
consistency |
|
PROJECT
TITLE |
DATE OF
PROJECT |
POPULATION
AND RESPONSE RATE |
PURPOSE OF
PROJECT |
DATA
LOCATION |
INFORMATION
SHARED |
UTILIZATION |
|
GENDER ISSUES EDUCATION SERVICES |
|
|
|
|
|
|
|
1. Program Evaluations |
On-going |
Program attendees |
Receive feedback on the quality
and quantity of info provided at the program |
GIES |
GIES staff |
To make changes in programs so
that programs will be more effective and interesting |
|
2. Individual and organizational
conversations |
On-going |
Students and organizations using
GIES services or involved in GIES programs |
Receive feedback and/or
suggestions on programs and services |
GIES |
GIES staff |
To make changes in programs and
services to better serve students and organizations |
|
GREEK LIFE |
|
|
|
|
|
|
|
1. Scholarship Assessment
|
Since 1990 |
All members of Greek System |
To gather statistics on individual members and
each chapter for purpose of growth study and comparison |
Greek Life |
With Administration, within Greek System, to
external constituents such as advisors and national/international headquarters for
chapters |
To determine program success and problem
areas; and for organizational achievement awards |
|
2. Sorority Rush Evaluations |
Since 1997 |
All new members in NPC sororities |
To evaluate:
Rushees who withdrew, did not
pledge, & overall Rush program |
Greek Life |
|
To determine why students withdraw from rush
or do not pledge in conjunction with the entire rush program |
|
3. Assessment of Annual Organizational
Programs
|
Since 1996 |
Individual members and chapters |
To assess any organizational accomplishment
and program for the purpose of applying for national honors |
Greek Life |
Throughout the Greek system and at such
national conferences as WRGC, MGCA, SEPC, etc… |
Not only for award purposes, but for the
larger purpose of identifying areas of achievement and areas of further attention |
|
PROJECT TITLE |
DATE
OF PROJECT |
POPULATION
AND RESPONSE RATE |
PURPOSE
OF PROJECT |
DATA
LOCATION |
INFORMATION
SHARED |
UTILIZATION |
|
OFF CAMPUS STUDENT SERVICES |
|
|
|
|
|
|
|
1. Evaluation of Off Campus
Housing Fair |
Annually in
February |
All individuals who attended the
event or visited with a property owner. |
To determine the effectiveness of
the program event. |
Student Life Programs |
SLP Staff |
To make changes to future Housing
Fair Programs. |
|
2. Camp presentations |
Summer |
Freshman and Transfer students
attending Fish Camp or T-Camp |
To assess if program fulfills
needs of audience and that areas of interest are addressed |
Student Life Programs, Fish Camp,
T-Camp |
SLP Staff |
To revise and improve future camp
presentations. |
|
3. Off Campus Rental Properties
Availability Listing |
Updated quarterly |
Bryan/College Station Rental
Properties |
To identify properties with
available units. |
Student Life Programs |
All interested students, faculty
or staff. |
Informs students of what
properties may be available for leasing. |
|
4. Off Campus Rental Properties
Price |
Every 2 months |
Bryan/College Station Rental
Properties |
Provide relative prices of local
housing options. |
Student Life Programs |
All interested students, faculty
or staff. |
Informs students of the relative
costs charged by area property owners. |
|
PROJECT TITLE |
DATE
OF PROJECT |
POPULATION
AND RESPONSE RATE |
PURPOSE
OF PROJECT |
DATA
LOCATION |
INFORMATION
SHARED |
UTILIZATION |
|
SERVICES FOR STUDENTS WITH DISABILITIES |
|
|
|
|
|
|
|
1. Accessibility Survey
|
On-going |
Physical Plant; 100% |
Details building and facility
accessibility |
SSD, Koldus 126 |
Physical Plant staff; students as
necessary |
Inform students of accessibility
options; Identify projects needing work |
|
2. Interpreter Evaluations |
End of each
semester |
Faculty members; 85% |
Improve interpreter services |
SSD, Koldus 126 |
With staff and substitute
interpreters |
Feedback for interpreters;
recognize strengths and weaknesses |
|
3. Statistical Reporting |
On-going |
Utilize records of student
disabilities |
Allocate resources effectively;
track disabilities trends |
SSD, Koldus 126 |
SSD staff members; supervisors;
college deans |
Balance caseloads; identify areas
of training; provide feedback to colleges |
|
4. Student Testing Evaluations |
On-going |
All students who take test in SSD |
Track students’ testing
accommodations |
SSD, Koldus 126 |
SSD staff members; students |
Keep students aware of time being
used for testing compared to actual requests |
|
5. Eisenhower Leadership Program |
Sept. 98- Dec. 98 |
500 faculty members; response not
obtained yet |
Survey faculty attitudes and
awareness of disability issues |
SSD, Koldus 126 (when completed) |
With staff members; college deans;
department heads |
Develop marketing strategies;
improve services |
|
6. Continuous Process Improvement
(CPI) |
On-going |
Adaptive Technology Services (ATS)
staff |
Improve logistical processes for
lab |
ATS, Hart Hall |
Shared only with ATS staff (inc.
student assistants) |
Review processes and procedures;
Make/suggest improvements |
|
PROJECT TITLE |
DATE
OF PROJECT |
POPULATION
AND RESPONSE RATE |
PURPOSE
OF PROJECT |
DATA
LOCATION |
INFORMATION
SHARED |
UTILIZATION |
|
STUDENT CONFLICT RESOLUTION SERVICES |
|
|
|
|
|
|
|
1. SLS - Customer Service
Satisfaction Survey |
Since 4/98
Ongoing |
All students who use SLS are
requested to complete - response rate is high |
To determine satisfaction &
areas of improvement |
SLS has hard copies |
SCRS Staff |
To make changes in services to
better meet the needs of students and other clients |
|
2. SLS - Needs Assessment Survey |
Anticipate Fall
‘98 |
TAMU students who have not used
SLS |
To determine what needs/interests
students have in SLS (student perspective) |
SLS |
SCRS Staff |
To add and/or modify existing
services to better meet the needs of the students |
|
3. SMS – Satisfaction Survey
|
Since 8/96 |
All parties in mediation- high |
To determine satisfaction and
areas of needed improvement |
SMS |
Mediator |
Provides feedback to mediators
concerning areas for improvement. |
|
4. SJS - Statistical Data |
1998 |
Students involved in a judicial
action |
To track statistics on a monthly
basis. |
SJS |
Student Government Assoc., Corps,
UPD, Residence Life, Student Life, Student Activities, VPSA |
To plan staffing needs and
training needs and to identify trends in student discipline |
|
PROJECT TITLE |
DATE
OF PROJECT |
POPULATION
AND RESPONSE RATE |
PURPOSE
OF PROJECT |
DATA
LOCATION |
INFORMATION
SHARED |
UTILIZATION |
|
STUDENT LIFE ORIENTATION |
|
|
|
|
|
|
|
1. Survey of new students
attending freshman New Student Conferences |
On-going |
New students attending freshman
NSC; approx. 25% of students attending freshman NSC |
To improve the NSC program |
Measurement and Research Services,
including website; NSC program presenters; NSC Committee Chairs |
NSC Conference Committee; NSC
program presenters; anyone who logs into the MARS website for access |
To make changes and revisions to
NSC programs and schedule. |
|
2. Survey of new students
attending transfer New Student Conference |
1998 |
New students attending transfer
New Student Conference; approx. 40% of students attending transfer NSC |
To improve the transfer NSC
program |
Measurement and Research Services,
including website; NSC program presenters; NSC Committee Chairs |
NSC Conference Committee; NSC
program presenters; anyone who logs into the MARS website for access |
To make changes and revisions to
NSC programs and schedule |
|
3. Survey of Freshman NSC Parent
Programs |
1998 |
Parents attending the New Student
Conference; 643 surveys were returned |
To determine the effectiveness of
the NSC Parent Programs |
Measurement and Research Services,
including website; NSC parent program presenters; NSC Committee Chairs |
NSC Conference Committee; NSC
parent program presenters; anyone who logs into the MARS website for access |
Make changes in the NSC Parent
Programs to make it more useful to parents |
|
4. First Time Aggie Contact Team
Program assessment |
On-gong |
FACT callers; 170 |
To determine the effectiveness of
resources provided to FACT callers and to assess the needs of students called |
Student Life Orientation Office;
VPSA office |
FACT Committee |
For the FACT Committee to use to
make recommendations for changes in the program and to update resources used by callers |
|
5. Theater Complex Staff Survey |
On-going |
Theater Complex Staff; 15 |
To assess the appropriateness of
AV and space for NSC programs |
Student Life Orientation |
NSC Committee |
To make changes to facility and AV
schedules |
|
6. Student Evaluation of
AggieCulture |
1997 |
Students enrolled in Freshman
Leadership Courses; 100 students |
To determine the effectiveness of
the AggieCulture Program |
SLO; SCRS; GEIS; ADEP; and
Multicultural Student Services |
|
To make changes to AggieCulture
program for following year |
|
7. Orientation Leader Conference
Evaluations |
On-going |
Aggie Orientation Leaders; 35 |
To assess the AOLP experience |
Student Life Orientation |
AOLP Executives; Student Life
Orientation staff; NSC Committee |
To plan AOLP training and
programming |
|
8. NSC Presenter/ Speaker
Evaluation
|
On-going |
NSC presenters and speakers; 25 |
To determine the necessity, needs
and purpose of each NSC program |
Student Life Orientation |
NSC Committee |
Plan for future NSC, including
scheduling, updating and changes in programs |
